Support, Supplies, and Sanctuary for Refugees and People Seeking Asylum in Bristol

Welcome to Aid Box Community

Aid Box Community (ABC) is a Bristol-based humanitarian organisation set up by a group of ordinary people in response to the continuing refugee crisis.

We support asylum seekers and refugees with a free shop & welcome hub, activity groups, signposting advice, a crisis fund and a befriending service.

Services | Our Impact | Donate Items | Events | Volunteer

Important Notice

*

We Are Moving!

*

Important Notice * We Are Moving! *

We’re stepping into an exciting new chapter—a bigger, brighter space at St Bart’s Parish Hall, just off St Andrews Park! This move brings all our services under one roof, with more room for connection, care, and community.

📦 We’ll be closed from 1st–21st September to make the move.
🛍️ Our Free Shop reopens Monday 22nd September at our new address:
St Bart’s Parish Hall, Sommerville Road, St Andrews, Bristol BS6 5BZ

❤️ Donation drop-offs resume from 15th September
🕘 New drop-off times:
Mon, Tues, Fri: 9am–5pm
Wed, Thurs: 8am–6pm

Thank you for being part of this journey—we can’t wait to welcome you into our new home!

  • Our Mission

    is to provide a warm welcome to people seeking asylum in Bristol and to offer the support they need to access living essentials, emotional support, recreation, shelter, community, legal advice, health care and employment.

  • Our Vision

    is that the rights of refugees and those seeking asylum are respected so that they have the opportunity to achieve financial and emotional independence. 

  • Our Values

    are to welcome all displaced people regardless of their faith, race, ethnicity, culture, age, disability, gender and sexuality. Treat everyone with respect, compassion and love and seek to offer hope, advocacy and a space to belong.

  • “So, this is really our place, it’s our house, it’s a way really, we feel that we are human.”

    Norbert

  • "When I think of ABC, it reminds me that I'm a person - not just an asylum seeker."

    Service User

  • "I was lucky enough to meet people like you in the hardships of my life to realise that kindness is still valuable in the world."

    Service User

  • "A safe haven."

    Women’s Group Member

  • “I found ABC as an institution that was changing a way of life from fear, misery, unknown to finding a new path in life. "

    Richard

Our Services

We welcome people of every religion, race and ability with no judgment.  We expect everyone to be kind to each other, while respecting personal space. We hope you enjoy being part of this loving community.

Where people can choose with dignity free quality items donated by the public - from clothing, toiletries, and toys, to household and electrical items.

Open Monday - Friday, from 10.30am - 3.30pm.

Donate items here!

Our activity groups provide a space for sharing skills, learning, laughing, and chatting - a time for people to take care of their wellbeing, meet friends and feel belonging. 

We also organise several day trips & weekend retreats that run throughout the year.

A befriending programme connecting people to alleviate isolation and grow friendship. The 10-week program puts in touch local volunteers with our community of people settling in Bristol for friendship and support.

A directory to free services that support refugees and those seeking asylum in the Bristol area. This includes healthcare, practical support with living items, housing support services, legal advice services, English classes available, employment help, free activities available, LGBTQ+ support and much more. Translations available on the top right corner of the page.

Upcoming Events

  • Open Meeting

    Wednesday 8 October 2025

    18:00 - 19:30

    To all our new neighbours - we would love to meet you! We are delighted to have moved in St Bart’s Parish Hall and would like to welcome you, tell you more about what we do and share how you can get involved.

    Join us!

  • 10 Years of Aid Box Community: A Celebration of Compassion & Impact

    Wednesday 8 October 2025

    15:00 - 19:00

    Join us to explore our space, connect with our community, and celebrate 10 years of impact—with cake, snacks, and inspiring stories!

    Join us!

  • Abseil Quarry Autumn Abseil

    Saturday 11 October 2025

    10:00 - 13:00

    Brave the Drop for a Cause!
    Join #TeamABC at Uphill Quarry, Weston-Super-Mare for a thrilling 150ft abseil with stunning views over the nature reserve.

    Every descent helps Aid Box Community support refugees and asylum seekers in Bristol—people facing isolation, poverty, and uncertainty.

    Join us!